Privacy policy

Operated by Rising Root Technologies LLC; Last Updated: March 29, 2026; This Privacy Policy explains how Rising Root Technologies LLC ("we", "us", or "our") collects, uses, discloses, retains, and protects your personal information when you use LearnInBox (the "Platform"). By using the Platform, you acknowledge that you have read and understood this Policy.
Summary of key points: Data Controller (US) / Data Fiduciary (India): Rising Root Technologies LLC; Mailing Address: 31 Springwood Ln Dawsonville Georgia 30534 USA; Email: support@learninbox.com; Privacy Officer / Grievance Officer: Raghavender Manai (raghav@learninbox.com, +1 470 510 8231); EU Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com; UK Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com
3.1 Special categories of personal data: We do not intentionally collect special-category or sensitive data except where needed for requested accommodations or legal obligations. Where required, explicit consent is obtained.
3.2 Information you provide
3.3 Information collected automatically
3.4 Information from third parties: Depending on your jurisdiction, legal bases include consent, contract necessity, legal obligation, and legitimate interests.; We do not sell your personal information.; We retain personal data only as long as needed for the purpose collected, legal obligations, and legitimate business needs.; We use cookies, pixel tags, and similar technologies, including essential, analytics, preference, and consent-based marketing cookies.; We currently do not respond to browser Do Not Track signals because no uniform standard exists.; Your information may be transferred to and processed in the US or other countries where service providers operate.
9.1 Security measures
9.2 Breach notification: We notify affected users and relevant regulators as required by applicable law, including jurisdiction-specific timelines.
9.3 Internal breach response: We contain incidents, assess risk, maintain a breach register, notify authorities/individuals where required, and implement corrective actions.
10.1 California residents (CCPA/CPRA): We do not sell personal data or share it for cross-context behavioral advertising.; Requests: legal@learninbox.com. Standard response window: 45 days (extendable by 45 days with notice).
10.2 Other US states: State privacy rights may include access, correction, deletion, and opt-out rights.; Requests: legal@learninbox.com (typically within one month, subject to verification).; Requests: legal@learninbox.com or raghav@learninbox.com. Target response time: 30 days.; India Grievance Officer: Raghavender Manai (raghav@learninbox.com). Acknowledgment target: within 24 hours. Resolution target: within 30 days.; Australia complaints may be raised with OAIC; New Zealand complaints with the Privacy Commissioner.; LGPD requests: legal@learninbox.com; Jurisdiction-specific rights and complaint channels are provided for Singapore, Japan, South Korea, China, Philippines, and Thailand.; Jurisdiction-specific rights and complaint channels are provided for South Africa, UAE, Saudi Arabia, Kenya, Nigeria, and Qatar.; We use automated processing for recommendations, learning progress, and fraud/security detection.; No solely automated decision producing legal or similarly significant effect is made without human review, and users may request review where applicable.; We align AI transparency and governance obligations with applicable legal requirements, including EU AI Act obligations where relevant.; LearnInBox serves learners of all ages and applies child-data protections, including COPPA requirements and related local legal standards.
Key safeguards: Regional child-consent and age-threshold rules are addressed for the UK, EU, Brazil, Australia, South Korea, China, and India.; Parent requests: support@learninbox.com; You may withdraw consent via account settings, unsubscribe/opt-out links, or by emailing legal@learninbox.com.; We apply applicable ePrivacy/PECR/CASL requirements where relevant.; We may update this Policy periodically. Material changes are communicated by posting an updated policy with a revised "Last Updated" date, by email, or by in-app notice.
Data protection contacts: Data Protection Officer: Raghavender Manai (raghav@learninbox.com); EU and UK Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com; Brazil Encarregado (LGPD): Raghavender Manai (raghav@learninbox.com); All data protection queries: legal@learninbox.com; For privacy questions, requests, or complaints, contact:; LearnInBox Privacy Team: support@learninbox.com; Legal: legal@learninbox.com; Privacy Officer / Grievance Officer: raghav@learninbox.com, +1 470 510 8231; Mailing address: Rising Root Technologies LLC, 31 Springwood Ln Dawsonville Georgia 30534 USA; You may lodge complaints with relevant supervisory authorities in your jurisdiction. We ask that you contact us first so we can try to resolve concerns directly.; (c) 2026 Rising Root Technologies LLC. Primary governing law: State of Georgia, United States.

LearnInBox Privacy Policy

Operated by Rising Root Technologies LLC

Last Updated: March 29, 2026

1. About This Privacy Policy

This Privacy Policy explains how Rising Root Technologies LLC ("we", "us", or "our") collects, uses, discloses, retains, and protects your personal information when you use LearnInBox (the "Platform"). By using the Platform, you acknowledge that you have read and understood this Policy.

Summary of key points

We collect data you provide and data generated through use.
We use personal data to provide and improve services, process billing and subscriptions, ensure security, and comply with legal obligations.
We do not sell your personal data.
Jurisdiction-specific rights are in Sections 10 through 17.

2. Who We Are

Data Controller (US) / Data Fiduciary (India): Rising Root Technologies LLC

Mailing Address: 31 Springwood Ln Dawsonville Georgia 30534 USA

Email: support@learninbox.com

Privacy Officer / Grievance Officer: Raghavender Manai (raghav@learninbox.com, +1 470 510 8231)

EU Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com

UK Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com

3. Information We Collect

3.1 Special categories of personal data

We do not intentionally collect special-category or sensitive data except where needed for requested accommodations or legal obligations. Where required, explicit consent is obtained.

3.2 Information you provide

Account information (name, email, password, registration)
Profile information (photo, bio, language, interests)
Payment and transaction information
Communications and submitted content
Tutor identity/professional verification (where applicable)

3.3 Information collected automatically

Usage data and platform interactions
Device and technical information
Server and error logs
Subscription/transaction records for compliance purposes
Cookie and tracking data

3.4 Information from third parties

Social login providers
Payment processors
Analytics providers

4. How We Use Your Information

Depending on your jurisdiction, legal bases include consent, contract necessity, legal obligation, and legitimate interests.

Create and manage accounts
Process payments, subscriptions, and billing
Deliver services and learning content
Operate and improve the Platform
Send transactional communications
Send marketing communications where lawful and consented
Maintain required compliance records
Prevent fraud, ensure security, and enforce Terms
Comply with legal obligations and resolve disputes

5. How We Share Your Information

We do not sell your personal information.

Sub-processors under contractual safeguards
Service providers acting on our behalf
Tutors/Seekers where needed to facilitate sessions
Legal disclosures where required
Business transfer events
Other sharing only with explicit consent

6. Data Retention

We retain personal data only as long as needed for the purpose collected, legal obligations, and legitimate business needs.

Account registration data: account life plus 3 years
Transaction/payment records: 7 years
Course and learning records: account life plus 5 years
Support records: 3 years from last interaction
Marketing consent records: withdrawal plus 3 years
Technical/security logs: typically 12 months
Identifiable analytics data: up to 24 months
Backups: deleted within 90 days of live deletion
Children's data: not retained longer than necessary for documented purpose
Legal hold data: retained until resolution

7. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies, including essential, analytics, preference, and consent-based marketing cookies.

We currently do not respond to browser Do Not Track signals because no uniform standard exists.

8. International Data Transfers

Your information may be transferred to and processed in the US or other countries where service providers operate.

EU/EEA SCCs with supplementary safeguards
UK IDTA or UK Addendum to SCCs
Brazil ANPD-approved SCCs or consent
South Korea compliant transfer agreements
China CAC mechanisms where required
India DPDPA-compliant controls
APEC CBPR where applicable
EU/UK to US via DPF where applicable, with SCC fallback

9. Data Security and Breach Notification

9.1 Security measures

TLS 1.2+ in transit and encryption at rest
Role-based access and least privilege
MFA for administrative accounts
Vulnerability assessments and penetration testing
Vendor security reviews
Incident response procedures and staff training

9.2 Breach notification

We notify affected users and relevant regulators as required by applicable law, including jurisdiction-specific timelines.

9.3 Internal breach response

We contain incidents, assess risk, maintain a breach register, notify authorities/individuals where required, and implement corrective actions.

10. US Privacy Rights

10.1 California residents (CCPA/CPRA)

Rights to know, delete, and correct
Right to opt out of sale/sharing
Right to limit sensitive personal information use
Right to non-discrimination

We do not sell personal data or share it for cross-context behavioral advertising.

Requests: legal@learninbox.com. Standard response window: 45 days (extendable by 45 days with notice).

10.2 Other US states

State privacy rights may include access, correction, deletion, and opt-out rights.

11. EU, EEA, and UK Privacy Rights

Right of access
Right to rectification
Right to erasure
Right to restriction
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint

Requests: legal@learninbox.com (typically within one month, subject to verification).

12. India Privacy Rights

Right to access processing information
Right to correction and erasure
Right to grievance redressal
Right to nominate another person

Requests: legal@learninbox.com or raghav@learninbox.com. Target response time: 30 days.

India Grievance Officer: Raghavender Manai (raghav@learninbox.com). Acknowledgment target: within 24 hours. Resolution target: within 30 days.

13. Australia and New Zealand Privacy Rights

Right to correction
Right to complaint handling
Anonymity/pseudonymity where lawful and practicable

Australia complaints may be raised with OAIC; New Zealand complaints with the Privacy Commissioner.

14. Canada Privacy Rights

Right of access
Right to correction
Right to withdraw consent (subject to legal/contract limits)
Quebec Law 25 rights may include portability, automated decision transparency, and de-indexing in qualifying situations

15. Brazil Privacy Rights (LGPD)

Confirmation and access
Correction
Anonymization/blocking/deletion of non-compliant data
Data portability
Deletion of consent-based data
Information about sharing
Revoke consent
Complain to ANPD

LGPD requests: legal@learninbox.com

16. Asia-Pacific Privacy Rights

Jurisdiction-specific rights and complaint channels are provided for Singapore, Japan, South Korea, China, Philippines, and Thailand.

17. Africa and Middle East Privacy Rights

Jurisdiction-specific rights and complaint channels are provided for South Africa, UAE, Saudi Arabia, Kenya, Nigeria, and Qatar.

18. Automated Decision-Making and Profiling

We use automated processing for recommendations, learning progress, and fraud/security detection.

No solely automated decision producing legal or similarly significant effect is made without human review, and users may request review where applicable.

We align AI transparency and governance obligations with applicable legal requirements, including EU AI Act obligations where relevant.

19. Children's Privacy

LearnInBox serves learners of all ages and applies child-data protections, including COPPA requirements and related local legal standards.

Key safeguards

Children under 13 cannot register independently
Only minimum data needed for educational services is collected
Children's data is not used for targeted advertising
Parents can review, correct, delete, and withdraw consent
Children's data is not retained longer than necessary for the documented purpose

Regional child-consent and age-threshold rules are addressed for the UK, EU, Brazil, Australia, South Korea, China, and India.

Parent requests: support@learninbox.com

Consent Management and Electronic Marketing

You may withdraw consent via account settings, unsubscribe/opt-out links, or by emailing legal@learninbox.com.

We apply applicable ePrivacy/PECR/CASL requirements where relevant.

20. Changes to This Policy

We may update this Policy periodically. Material changes are communicated by posting an updated policy with a revised "Last Updated" date, by email, or by in-app notice.

Data protection contacts

Data Protection Officer: Raghavender Manai (raghav@learninbox.com)

EU and UK Representative: Raghavender Manai, 31 Springwood Ln Dawsonville Georgia 30534 USA, raghav@learninbox.com

Brazil Encarregado (LGPD): Raghavender Manai (raghav@learninbox.com)

All data protection queries: legal@learninbox.com

21. Contact and Grievance Redressal

For privacy questions, requests, or complaints, contact:

LearnInBox Privacy Team: support@learninbox.com

Legal: legal@learninbox.com

Privacy Officer / Grievance Officer: raghav@learninbox.com, +1 470 510 8231

Mailing address: Rising Root Technologies LLC, 31 Springwood Ln Dawsonville Georgia 30534 USA

You may lodge complaints with relevant supervisory authorities in your jurisdiction. We ask that you contact us first so we can try to resolve concerns directly.